Effective date: 30 July 2026
Last updated: 30 July 2026
1. Introduction
Interflex Capital (Pty) Ltd (“Interflex Capital”, “we”, “us” or “our”) respects your privacy and is committed to processing personal information lawfully, reasonably, transparently and securely.
This Privacy Notice explains how we collect, use, store, share and protect personal information when you:
- visit the Interflex Capital website;
- submit an online enquiry or application;
- request information about our services;
- communicate with us by email, telephone, SMS, WhatsApp or another channel;
- engage us for capital, advisory or enterprise-development services; or
- otherwise interact or conduct business with us.
This Privacy Notice applies to the personal information of individuals, representatives of businesses, directors, shareholders, beneficial owners, employees, contractors, suppliers, professional advisers and other persons whose information we process.
2. Responsible party
The responsible party for personal information processed under this Privacy Notice is:
Interflex Capital (Pty) Ltd
Registration Number: 2008/007782/07
National Credit Regulator Registration: NCRCP6979
Cedarwood House
Ballywoods Office Park
33 Ballyclare Drive
Bryanston
Sandton, 2191
South Africa
Information Officer: Daki Nkanyane
Email: [email protected]
Telephone: +27 79 193 7979
3. Personal information we may collect
Depending on your interaction with us and the service requested, we may collect:
3.1 Identification and contact information
- name and surname;
- identity or passport information, where required;
- job title and role;
- telephone number;
- email address;
- physical or business address; and
- preferred communication method.
3.2 Business and organisational information
- registered business name;
- company or close corporation registration number;
- business ownership and management information;
- business sector and operating history;
- company size, turnover and development stage;
- details concerning directors, shareholders and beneficial owners;
- B-BBEE status and ownership profile;
- financial, operational and commercial information; and
- details about contracts, purchase orders, invoices, assets and business opportunities.
3.3 Financial and transactional information
Where relevant to the requested service, we may collect:
- funding requirements and intended use of funds;
- bank statements and management accounts;
- annual financial statements;
- cash-flow forecasts and budgets;
- tax, regulatory and compliance information;
- existing debt and financial obligations;
- asset and security information;
- transaction and repayment information; and
- credit-related information obtained lawfully from credit bureaux or other authorised sources.
3.4 Enquiry and communication information
We may process:
- information entered into our website forms;
- copies of correspondence and supporting documents;
- consultation notes;
- telephone, email, SMS and WhatsApp communications;
- service preferences; and
- records of complaints, queries and requests.
3.5 Website and technical information
When you use our website, we may collect limited technical information such as:
- Internet Protocol address;
- browser and device type;
- operating system;
- referring website;
- pages visited;
- date and time of access; and
- cookie and website-analytics information.
3.6 Special personal information
Certain enterprise-development, development-finance, transformation or supplier-development programmes may require information relating to ownership demographics, disability status or another protected characteristic.
We will request and process special personal information only where it is relevant and necessary, and where an appropriate legal basis or explicit consent exists. Declining optional special-information consent may affect our ability to assess eligibility for programmes that specifically require that information, but will not prevent us from considering you for unrelated services.
4. How we collect personal information
We may collect personal information:
- directly from you;
- from a business or representative acting with your authority;
- through our website and online forms;
- during consultations and business engagements;
- from documents submitted to us;
- from public records, company registries and regulatory databases;
- from credit bureaux, fraud-prevention services and verification providers where legally permitted;
- from funders, investors, professional advisers and transaction counterparties; and
- from service providers acting on our behalf.
Where you provide personal information concerning another person, you confirm that you are authorised to provide that information and that the person has been appropriately informed of the processing.
5. Why we process personal information
We may process personal information to:
- receive, evaluate and respond to enquiries;
- identify the most appropriate Interflex Capital service;
- conduct preliminary eligibility, commercial-fit and feasibility assessments;
- assess funding, transaction or advisory requirements;
- conduct credit, affordability, risk, fraud and compliance assessments where applicable;
- verify identities, businesses, documents, contracts and transactions;
- prepare proposals, mandates, quotations and agreements;
- provide capital solutions, capital-readiness, growth-readiness, transaction-structuring, merger and acquisition advisory and enterprise-development services;
- communicate with applicants, clients and authorised representatives;
- administer client and commercial relationships;
- introduce or submit qualifying opportunities to funders, investors, advisers or programme sponsors, subject to appropriate authority;
- comply with legal, regulatory, reporting and record-keeping obligations;
- establish, exercise or defend legal rights;
- prevent fraud, financial crime and misuse of our services;
- improve our website, forms, systems and services; and
- send marketing communications where you have consented or where another lawful basis permits them.
6. Lawful grounds for processing
Depending on the circumstances, we process personal information because:
- you have provided consent;
- processing is necessary to take steps at your request before entering into a contract;
- processing is necessary to perform a contract;
- processing is required to comply with a legal or regulatory obligation;
- processing protects a legitimate interest of you, Interflex Capital or a third party; or
- another lawful justification recognised under applicable law exists.
You may withdraw consent where consent is the basis for processing. Withdrawal will not invalidate processing that occurred lawfully before the withdrawal.
7. Sharing personal information
We may share relevant personal information with:
- employees, consultants and authorised representatives of Interflex Capital;
- funders, investors, financial institutions and development-finance institutions;
- enterprise and supplier-development programme sponsors;
- transaction counterparties and potential commercial partners;
- credit bureaux, verification services and fraud-prevention providers where legally permitted;
- accountants, auditors, attorneys and other professional advisers;
- information-technology, hosting, communications, document-management and administrative service providers;
- government departments, courts, regulators and law-enforcement authorities where required or permitted by law; and
- another party involved in a proposed or completed merger, acquisition, restructuring or transfer of our business.
We seek to disclose only information reasonably required for the relevant purpose. Where a third party processes personal information on our behalf, we require appropriate confidentiality, security and data-protection safeguards.
Submitting an enquiry does not automatically authorise Interflex Capital to distribute your full business or transaction information indiscriminately. Where a proposed funding or transaction process requires wider disclosure, the applicable authority, mandate, confidentiality arrangement or engagement terms will govern that disclosure.
8. Cross-border processing
Some technology, communications, hosting or professional service providers may process or store information outside South Africa.
Where personal information is transferred across borders, we will take reasonable steps to ensure that the recipient is subject to an adequate level of protection, a binding agreement, consent or another lawful basis permitted by POPIA.
9. Information security
We implement reasonable technical and organisational safeguards designed to protect personal information against:
- loss or destruction;
- unauthorised access;
- unlawful processing;
- accidental alteration;
- improper disclosure; and
- misuse.
No internet transmission or electronic storage system can be guaranteed to be completely secure. If a security compromise affects your personal information, we will investigate it and provide notifications where required by law.
10. Retention of personal information
We retain personal information only for as long as reasonably necessary to:
- fulfil the purpose for which it was collected;
- administer an enquiry, application, mandate or client relationship;
- comply with financial, tax, regulatory and record-keeping obligations;
- resolve disputes;
- prevent fraud; and
- establish, exercise or defend legal rights.
Information may be retained for longer where required by law, contract, regulatory direction or a lawful preservation requirement. When information is no longer required, it will be securely deleted, destroyed or de-identified where reasonably practicable.
11. Direct marketing
Service-related communications concerning your enquiry, assessment, application, mandate or requested service are not marketing communications.
We will send promotional or marketing communications only where we have an appropriate legal basis. Where consent is required, marketing consent will be voluntary and separate from consent required to administer your enquiry.
You may withdraw marketing consent or opt out at any time by:
- using the unsubscribe facility in the communication;
- replying with an opt-out request; or
- contacting our Information Officer.
Opting out of marketing will not prevent necessary communications about an active enquiry, application, transaction, mandate or client relationship.
12. Cookies and website analytics
Our website may use essential cookies required for security, functionality and form operation. We may also use analytics or preference cookies to understand how visitors use the website and to improve its performance.
Where legally required, optional cookies will be used only after the appropriate choice or consent has been obtained. You may also control cookies through your browser settings, although disabling essential cookies may affect website functionality.
13. Your rights
Subject to applicable law and appropriate identity verification, you may have the right to:
- ask whether we hold personal information about you;
- request access to your personal information;
- request correction or updating of inaccurate information;
- request deletion or destruction where legally permissible;
- object to certain processing;
- withdraw consent where processing is based on consent;
- request information about third parties that have received your information;
- object to direct marketing; and
- submit a complaint to the Information Regulator.
Some rights are subject to legal limitations. For example, we may retain information where required by law or where it is necessary for the establishment, exercise or defence of legal rights.
14. Requests and complaints
Privacy requests and objections should be sent to:
Information Officer: Daki Nkanyane
Email: [email protected]
Please provide enough information for us to identify you and understand your request. We may request proof of identity before releasing, correcting or deleting personal information.
If you believe that your personal information has been processed unlawfully and we have not resolved your concern, you may lodge a complaint with the Information Regulator of South Africa.
Information about complaints and current contact channels is available at:
Information Regulator:
https://inforegulator.org.za/
15. Third-party websites
Our website may contain links to websites operated by other organisations. Interflex Capital is not responsible for the privacy practices, security or content of external websites. You should review the privacy notice of each external website you visit.
16. Children
Our website and services are intended primarily for businesses and adults who are legally capable of submitting business enquiries or acting on behalf of an organisation.
We do not knowingly solicit personal information directly from children without the involvement or authorisation of a competent person where required by law.
17. Changes to this Privacy Notice
We may update this Privacy Notice to reflect changes to our services, processing practices or legal obligations. The updated version will be published on this page with a revised “Last updated” date.
Material changes may also be communicated through another appropriate channel.
18. Contact details
For privacy questions, requests or complaints, contact:
Interflex Capital (Pty) Ltd
Cedarwood House
Ballywoods Office Park
33 Ballyclare Drive
Bryanston
Sandton, 2191
South Africa
Information Officer: Daki Nkanyane
Email: [email protected]
Telephone: +27 79 193 7979